Contact CashPayMed
CashPayMed can investigate its public pages, cited sources, accessibility, and site operation. It cannot access a patient account or provide a binding medical-price or coverage decision.
Data corrections
There is currently no way to send a correction to CashPayMed. No correction address or form is in operation. Report a correction sets out what a report about a wrong price, location, provider identity, source, date, or public record needs to contain, and what CashPayMed does with one.
For a bill or an estimate for your own care, the hospital, provider, or health plan is the only party who can resolve it. See Hospital bill help.
Accessibility and broken links
Report:
- a page that cannot be used with a keyboard or screen reader;
- unreadable contrast, text, table, or chart content;
- a broken internal or source link;
- a control that does not respond;
- missing alternative text; or
- a problem at a particular screen size.
Include the page URL, device, browser, assistive technology if applicable, and what happened.
Questions CashPayMed cannot answer
CashPayMed cannot:
- view or change a patient bill;
- determine whether care is medically necessary;
- guarantee a provider’s price;
- decide insurance coverage or network status;
- submit a financial-assistance application;
- provide legal representation; or
- contact a hospital as a patient’s authorized representative.
For those questions, contact the hospital, provider, health plan, or an appropriate qualified adviser.
For a medical emergency, call 911 or the applicable local emergency number.
Protect personal information
Do not send medical records, patient identifiers, insurance or account numbers, Social Security numbers, or payment-card information.
See the Privacy Policy for what email and site providers may receive.